Terms of service

TERMS OF SERVICE

Introduction

Welcome to Bellevey.

The terms “we”, “us” and “our” refer to Bellevey, a brand operated by Megaplast.

Bellevey operates this online store and the associated website content, features and services (the “Services”) in order to provide customers with a secure and curated shopping experience.

Our online store is hosted and technically supported by Shopify Inc.

These Terms of Service govern your use of our website and Services.

By using our website or placing an order with us, you agree to these Terms of Service, subject to any statutory rights that apply to you as a consumer.

1. Access and Account

You confirm that you have reached the legal age required to enter into a purchase contract in your country of residence, or that you otherwise have the legal authority to do so.

When using our Services, you may be required to provide accurate and complete information, including contact, delivery and payment details.

You are responsible for keeping your account information secure and for activity carried out through your account.

2. Products and Product Information

We aim to present all product information as accurately as reasonably possible.

Product colours and appearance may vary slightly depending on your screen settings, device and lighting.

Measurements, materials and other product details are provided as accurately as possible but may be subject to reasonable manufacturing variations.

We may update product descriptions, availability and other information from time to time.

Nothing in this section affects your statutory rights where goods are faulty, not as described or otherwise do not meet applicable consumer protection requirements.

3. Orders

Placing an order constitutes an offer to purchase products from us.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases involving:

  • payment failure

  • pricing or technical errors

  • suspected fraud or misuse

  • product unavailability

  • incorrect customer or delivery information

An order is accepted once we have confirmed the order and successfully processed payment.

If we are unable to fulfil an accepted order, we will notify you and issue any applicable refund.

4. Prices and Payment

All prices are displayed in the currency shown on the website at the time of purchase.

The price shown at checkout is the price payable for your order, subject to the correction of obvious pricing or technical errors.

Any delivery charges or other costs payable by you will be clearly disclosed before you complete your purchase.

Where customs duties, import taxes or similar charges may apply, we will disclose this where applicable.

You agree to provide accurate and current payment information when placing an order.

5. Shipping and Delivery

Our current processing and delivery estimates are shown in our Shipping Policy.

Delivery times are estimates and may vary due to destination, carrier delays, customs procedures, weather conditions or other circumstances outside our reasonable control.

We will provide tracking information where available.

Nothing in this section limits any rights you may have under applicable consumer law if an order is not delivered within the agreed or legally required timeframe.

6. Returns, Refunds and Cancellation Rights

Returns, refunds and cancellations are governed by our Return & Refund Policy.

Bellevey offers a 30-day return period for eligible products.

UK consumers may also have statutory cancellation and refund rights for eligible online purchases. These statutory rights are not limited by these Terms.

Please refer to our Return & Refund Policy for full details regarding return conditions, return shipping costs, refund timing and faulty or incorrect products.

7. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, branding, logos, layouts and other materials, is owned by or licensed to Bellevey or Megaplast.

Website content may be used for personal and non-commercial purposes only.

You may not reproduce, distribute, modify, republish or commercially exploit website content without the relevant rights holder’s permission.

8. Third-Party Services

Our website may contain services, integrations or tools provided by third parties.

These may include payment providers, logistics providers, analytics services and other technical partners.

Where third-party services are used, their own terms and privacy practices may apply.

We are not responsible for third-party services to the extent permitted by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites.

We do not control those websites and are not responsible for their content, availability or privacy practices.

We recommend reviewing the applicable terms and privacy policies of any third-party website you visit.

10. Shopify

Our online store is hosted using Shopify’s ecommerce platform.

Your purchase contract is entered into with Megaplast, trading under the Bellevey brand, and not with Shopify.

Shopify provides technical ecommerce infrastructure and is not the seller of the products offered through Bellevey.

11. Privacy

Personal data is processed in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and share personal information.

Where consent is legally required for particular processing activities, we will request it separately.

12. Prohibited Use

You may not use our website or Services for:

  • unlawful purposes

  • fraud, deception or abuse

  • infringement of intellectual property or other third-party rights

  • distribution of malware, malicious code or spam

  • unauthorised access to systems or accounts

  • unlawful scraping, harvesting or misuse of data

  • interference with the security or operation of the website

We may restrict access where we reasonably believe these Terms have been breached.

13. Errors and Corrections

We may correct errors relating to product descriptions, prices, promotions, availability or other website information.

Where a material error affects an order you have already placed, we will contact you where appropriate and explain the available options.

14. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

This includes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.

To the extent permitted by law, we are not responsible for indirect or unforeseeable losses arising from the use of our website or Services.

Nothing in these Terms affects your statutory rights as a consumer.

15. Indemnity

Where permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website or a serious breach of these Terms.

This provision does not affect rights or protections that cannot legally be excluded.

16. Suspension or Termination

We may suspend or restrict access to our Services where reasonably necessary, including in cases involving fraud, misuse, security risks or serious breaches of these Terms.

Any rights or obligations arising before suspension or termination remain unaffected.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Where possible, the invalid provision will be interpreted or adjusted only to the extent necessary to make it enforceable.

18. Governing Law and Consumer Rights

These Terms are governed by the laws applicable to Megaplast in France.

However, if you are a consumer residing in the United Kingdom, you may also benefit from mandatory consumer protection rights under UK law.

Nothing in these Terms is intended to deprive you of consumer protections that apply to you by law.

Any dispute will be handled by the competent courts in accordance with applicable law.

19. Changes to These Terms

We may update these Terms from time to time.

Any updated version will be published on this page.

Changes will apply from the date they are published and will not remove rights already acquired under an existing purchase contract where the law does not permit this.

20. Company Information

Brand name: Bellevey
Legal company name: Megaplast
Company number: 937576965
Registered business address: 4 Rue du Vallon, 93160 Noisy-le-Grand, France
Email: info@bellevey.com
Telephone: +44 7473962573
Pinterest: https://pinterest.com/bellevey/
Instagram: https://www.instagram.com/bellevey_/